FIONA Custom Cross Stitch Kit


2 Cross Stitch Kits

- HEY GIRL with heart


▪ All prices are listed in £ (GBP)

▪ I accept payments via Paypal and Direct Payment, however if you would like to pay another way just send me a message to discuss.

▪ All custom orders must be paid for upfront and in full via a custom listing.

▪ Any unpaid sales will be cancelled and re-listed after one week.

Shipping from United Kingdom

▪ UK orders will be shipped standard first class post.

▪ International orders will be shipped standard airmail.

▪ Please note that shipping costs include packaging costs, time costs and postage costs.

Returns & Exchanges

I gladly accept returns

Just contact me within: 7 days of delivery

Ship items back to me within: 14 days of delivery

I don't accept exchanges or cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)

Returns and exchange details

▪ If you are not entirely satisfied with your item once it arrives please send me a 'convo' within 7 days of receiving it and we can work out a full refund.

▪ Please note that no refund will be given until the original item has been returned in it's original condition.

▪ Please note that the customer is responsible for all costs incurred in returning items for a refund.

▪ Please note that shipping fees will not be refunded.

▪ Please note that custom orders are non-refundable, unless faulty.

▪ Refunds and exchanges will not be given for lost parcels unless they are returned to me by the postal services in their original condition.

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